Refund policy

Return & Damaged Item Policy

At Celestial Aromatherapy, we carefully handcraft and package our products to ensure they arrive ready for you to enjoy.

Due to the personal-care nature of our products, we do not accept returns or exchanges. All sales are final.

Damaged Items

If your order arrives damaged, please contact Celestial Aromatherapy within 3 days of delivery so we can review the issue and determine the appropriate resolution.

When contacting us, please provide:

• Your name and order number
• A description of the damage
• Clear photos of the damaged product and packaging

Please do not discard the damaged item or its packaging until we have reviewed your request.

Requests made more than 3 days after delivery may not be eligible for replacement or other resolution.

Contact: celestialaromatherapy@gmail.com

Thank you for supporting Celestial Aromatherapy and our handcrafted vegan self-care products.