Welcome to the Celestial Aromatherapy FAQ! We know choosing products for yourself and your family can come with questions. Here are answers to some of the things our customers ask most often.
What is Celestial Aromatherapy?
Celestial Aromatherapy is a small, woman-owned business creating handcrafted vegan bath, body, baby, and aromatherapy products. Since 2005, our goal has been to make self-care feel special, approachable, and affordable.
We believe self-care is not selfish—it’s essential.
Are your products vegan?
Yes! Our product line is proudly vegan, meaning we formulate without animal-derived ingredients.
Because ingredients and suppliers can change, we continually review the materials we use to make sure they align with our standards.
Are your products handmade?
Yes. Our products are handcrafted in small batches, rather than mass-produced. Small-batch production allows us to pay close attention to the products we create and maintain the personal touch that has been part of Celestial Aromatherapy from the beginning.
What types of products do you offer?
Our collection includes a variety of self-care and home-fragrance favorites, including bath bombs, shower steamers, handcrafted soaps, massage bars, lotions and body care, nail & cuticle oil, room & linen sprays, car diffusers, baby-care products, and seasonal and limited-edition creations.
Our selection may change throughout the year, so there is often something new to discover.
Do you offer products for babies and children?
Yes. Our Baby Moon Collection grew from a need within our own family and includes products created with little ones in mind.
We encourage parents and caregivers to review the complete ingredient list before use, especially if a child has allergies, sensitivities, or a medical skin condition. When in doubt, speak with your child's healthcare provider before introducing a new product.
Do you offer fragrance-free products?
Select products may be available unscented or fragrance-free. Availability varies by product, so please contact us if you are looking for something specific.
We understand that self-care isn't one-size-fits-all, and we're happy to let you know what options are currently available.
Do you use essential oils or fragrance oils?
Depending on the product and scent, we may use essential oils, fragrance oils, or thoughtfully created blends of both.
Ingredients are selected according to the individual product and its intended use. Please review the product's ingredient information if you have sensitivities or ingredients you prefer to avoid.
What if I have sensitive skin or allergies?
Everyone's skin is different. We recommend reviewing the complete ingredient list before using any new product and performing a small patch test when appropriate.
If you have a known allergy or significant skin sensitivity, please contact us before ordering if you have questions about a product's ingredients.
Our products are intended for cosmetic and self-care use and are not intended to diagnose, treat, cure, or prevent medical conditions.
Are all of your products the same color and appearance?
Because our products are handcrafted in small batches, you may notice slight variations in color, shape, texture, weight, or appearance from one batch to another.
That's part of the beauty of handmade products! These small differences don't mean anything is wrong with your product—they're a reminder that it was created by hand rather than on a mass-production line.
Do you make custom products?
Depending on the product, quantity, ingredients, and production schedule, custom requests may be available.
Celestial Aromatherapy itself has roots in creating something special to meet a family need, so customization will always have a special place in our story.
Contact us with what you have in mind, and we'll let you know what may be possible.
Do you offer seasonal or limited-edition scents?
Absolutely! Along with our signature scents, we love introducing seasonal and limited-edition fragrances throughout the year.
Limited scents are produced in small batches and may only be available while supplies last. If you discover one you love, don't wait too long!
Why might a scent smell slightly different in different products?
The same fragrance can present differently depending on the product base. A scent in a soap, bath bomb, room spray, or body product may have subtle differences because each formula interacts with fragrance ingredients differently.
That's completely normal and part of the handcrafted experience.
How should I store my Celestial Aromatherapy products?
For best results, keep products closed when not in use and stored in a cool, dry place away from excessive heat, moisture, and direct sunlight.
Bath bombs and shower steamers especially appreciate a dry home until you're ready to use them.
Do you offer local events or markets?
Yes! Celestial Aromatherapy participates in local markets, vendor events, pop-ups, and community events throughout the year.
Follow us on social media for announcements about where we'll be next, new product launches, seasonal collections, and special offers.
Do you offer gifts?
Yes! Celestial Aromatherapy products make wonderful gifts for birthdays, holidays, baby celebrations, thank-yous, self-care packages, and those wonderful "just because" moments.
Contact us if you're putting together something special and would like help choosing products.
How can I contact Celestial Aromatherapy?
We'd love to hear from you!
Website: www.celestialaromatherapy.com
Email: celestialaromatherapy@gmail.com
Customer Service Hours:
Monday–Friday
10:00 AM–4:00 PM Pacific Time
Messages received outside our regular hours will be answered as soon as possible during the next business day.
One More Question?
Don't see your question here? Just ask!
Celestial Aromatherapy was built around creating products with people in mind, and we're happy to help you find the right product, answer an ingredient question, or learn more about what's available.
Celestial Aromatherapy
Curating Vegan Self-Care Essentials Since 2005.
Self-care is not selfish. It's essential.