Q: Are your bath care products handmade?
Yes. All of our bath care essentials are handmade in small batches to ensure freshness, quality, and consistency.

Q: What ingredients do you use?
We use carefully selected, skin-friendly ingredients along with high-quality essential oils or fragrance oils. Full ingredient lists are always included in each product listing.

Q: Are your products vegan and cruelty-free?
Yes. Our bath care essentials are made with vegan ingredients and are never tested on animals.

Q: Are your products safe for sensitive skin?
Everyone’s skin is different. While we focus on gentle formulations, we recommend reviewing ingredients carefully and doing a patch test if you have sensitive skin or allergies.

Q: How do I use a bath bomb?
Fill your tub with warm water, drop in the bath bomb, and enjoy as it fizzes and releases fragrance and skin-loving ingredients.

Q: How do I use a shower steamer?
Place the steamer on the shower floor away from direct water spray. The steam will activate the aromatherapy as it dissolves.

Q: How should I store my bath products?
Store products in a cool, dry place away from moisture and direct sunlight to maintain freshness and scent.

Q: How long does it take to process my order?
Orders are typically processed within 1–3 business days. Processing times may be longer during holidays or sales events.

Q: Do you ship internationally?
International shipping availability and rates are shown at checkout. Buyers are responsible for any customs fees or duties.

Q: Can I send an order as a gift?
Yes! You can mark your order as a gift at checkout and include a personalized message. Prices are not included in gift orders.

Q: Do you offer custom or bulk orders?
We do offer select custom or bulk orders depending on availability. Please send a message before ordering to discuss details and timelines.

Q: Are your DIY kits beginner-friendly?
Yes. Our DIY kits include easy-to-follow instructions and are designed for beginners, families, and creative self-care fun.

Q: Are DIY kits safe for children?
Adult supervision is recommended. Please review the kit description for age guidance and safety information.

Q: Do you accept returns or exchanges?
Due to the nature of bath and body products, we do not accept returns. If there is an issue with your order, please contact us so we can help.

Q: What should I do if my order arrives damaged?
Please message us with photos within 48 hours of delivery, and we’ll work with you to resolve the issue promptly.